National medical transportation network case study

Solution When sufficient and reliable transportation resources are not available in a service area, MTM supplements our traditional contracted transportation networks with volunteers. By negotiating fair rates with transportation providers, ensuring the most cost-effective modes of transportation, utilizing volunteer drivers, reducing fraud, and deploying other best practices, MTM introduces efficiencies to help clients make the most of their transportation dollars and protect federal funding.

Transportation is inexpensive compared to the high and rapidly growing cost of healthcare, making it more cost-effective to transport a member to preventative care rather than waiting for a serious health condition to arise. While efficiency is the goal of this model, passenger safety is our ultimate concern and is never compromised.

Volunteering to drive is truly an act of altruism; our drivers are dedicated to giving back to their community. Nationwide, MTM maintains a network of more than 1, transportation providers.

In many cases, Certified Community Drivers are seniors themselves who enjoy driving and are seeking a way to remain active in their community while helping others. Our contact centers also exceed National Committee for Quality Assurance NCQA standards for speed to answer and abandonment rates, and provide multilingual services to ensure members reach a friendly, helpful representative 24 hours a day, 7 days a week, days a year.

Network Management Managing the complex and dynamic needs of a transportation network can be daunting. Deploying vast networks National medical transportation network case study Certified Community Drivers eager to give back to their community is one way MTM achieves this.

Additionally, online portals give clients, transportation providers, medical facilities, and members convenient access to trip scheduling, resources, and reports at any time of the day. Results Increased access to medical services for members and personal growth for Certified Community Drivers.

In some cases, this cost-effectiveness translates directly into decreases in healthcare costs that exceed the added transportation costs. Studies prove that increasing transportation access to medical services results in such significant savings that it justifies increased NEMT spending.

Proprietary, customized software drives MTM.

All Certified Community Drivers are held to the same standards as transportation companies in our contracted networks, and must provide satisfactory personal and vehicle credentialing information before joining our networks.

MTM has rural and urban networks in more than half of the United States, and has the experience to quickly and efficiently build networks in new locations. We hold our providers to high standards for customer service and safety, allowing our clients to rest assured that their members are in good hands.

The results are Community Driven: Each month, our Wisconsin Certified Community Drivers complete approximately 1, one-way trips.

By offering the NEMT benefit to the elderly, individuals with disabilities, and other transportation disadvantaged populations, health plans and state agencies: In particular, our implementation of this model for our statewide NEMT contract in Wisconsin has been extremely successful.

Credentialing information is updated annually to ensure drivers continue to meet our qualification standards. Through this network, we schedule more than 14 million trips for eight million members nationwide while handling eight million calls every year.

Only experienced, safe drivers are accepted into the program. Established in for the sole purpose of managing NEMT, we serve as a true partner in quality transportation.

Additionally, this transition has saved valuable program funding and taxpayer dollars. Working with MTM is an excellent way for volunteer drivers to give back to their community while setting their own hours.

The chance to help members retain independent living, dignity, and freedom Training opportunities Mileage reimbursement for their services The ability to set their own schedule and service areas The challenges of others are hard to imagine sometimes.

In other cases, longer life expectancy or improved quality of life for those suffering from the studied conditions justifies the added costs of improved access to NEMT cost-effectiveness.

Lawrence Parent, Volunteer Driver from Wisconsin. MTM handles it all: Additionally, our Education, Training, and Outreach ETO team works with members and medical facilities to monitor satisfaction with volunteer services.

Guiding drivers every step of the way, our dedicated Coordinators assist drivers in submitting credentialing documents and completing training activities.

For state agencies, health plans, and managed care organizations charged with providing non-emergency medical transportation NEMT to members, serving passengers in rural communities or areas with insufficient transportation resources can be a point of concern.

Our state-of-the-art phone system links our customer service centers, preventing down-time and allowing calls to be routed based on capacity and call volume.

Remove transportation barriers Decrease the impact of chronic disease Reduce the costs of inpatient medical treatment Save substantial healthcare funding A strong case can be made that improved access to NEMT for transportation disadvantaged persons is cost-effective in terms of better healthcare.

By contracting with a broker like MTM for NEMT services, state Medicaid agencies and health plans receive a liaison between members and subcontracted transportation providers, as the broker facilitates trip scheduling, service oversight, and claims processing.

Transitioning these trips from our typical contracted transportation providers to Certified Community Drivers ensures that members in even the most remote areas of the state have reliable, timely access to transportation for their routine healthcare.

Through our Certified Community Driver Programvolunteers achieve personal growth and a feeling of accomplishment while enjoying: Challenge Access to medical care is vital to helping Medicaid and Medicare members live healthy, independent lives.MTM provides non-emergency medical transportation (NEMT) management for Medicare and Medicaid programs, MCOs, state and county governments, and more.

Case Studies. WMATA Travel Training. Close; TriMet Assessments. Close; PRTC Travel Training. Managing the complex and dynamic needs of a transportation network. MTM increases access to medical services in rural areas through volunteer driving programs.

Learn how this approach saved a client in Wisconsin more than $1 million. Network Flows Case Study  Network Flows Case Study MTH/ Network Flows Case Study Example 1 Joe the plumber has completed a very unique set of plumbing connections to create a network allowing three gallons per minute at maximum flow The above left diagram is the original pipe set with the allowed gallons throughput per.

Case National Medical Transportation mi-centre.com - Download as Word Doc .doc /.docx), PDF File .pdf), Text File .txt) or read online. National Consortium on the Coordination of Human Services Transportation Medicaid Non-Emergency Transportation: Three Case Studies The National Consortium on the Coordination of Human Services Transportation is a consortium of non profit organizations representing both transit and human services, conducting research and.

View Notes - case from ECON at University of Economics and Technology. CASE NATIONAL MEDICAL TRANSPORTATION NETWORK -QUESTION 1: Following his resignation, MedTrans' former CFO met with Find Study Resources.

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National medical transportation network case study
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