Working in partnership with service users, carers, families and colleagues to provide care and interventions that not only make a positive difference but also do so in ways that respect and value diversity including age, race, culture, disability, gender, spirituality and sexuality.
Working in partnership to provide care and treatment that enables service users and carers to tackle mental health problems with hope and optimism and to work towards a valued lifestyle within and beyond the limits of any mental health problem.
This directly relates to Action 1 RRR in relation to rolling out values based practice. Working in partnership to gather information to agree health and social care needs in the context of the preferred lifestyle and aspirations of service users, their families, carers and friends.
We also needed to ensure that all participants had all the relevant information, and support, to become involved.
The discussions on the day helped Board members to reaffirm their commitment to equality and diversity as well as increasing their knowledge of mental health. Developing and maintaining constructive working relationships with service users, carers, families, colleagues, lay people and wider community networks.
Challenges There was no direct service user involvement in the delivery of the training; although a service user one of our local trainers was invited to participate due to work commitments that was not possible.
Providing Service User Centred Care. They agreed and one day training was delivered in September Such a trend towards an emphasis on shared capabilities between professions is to be found throughout the UK. This is evaluating as a very meaningful and powerful experience for staff attending the training.
There is a growing expectation that users of service will influence all aspects of development in mental health, and training of staff is a key cornerstone in the progress towards the cultural shift in service delivery which we aspire to.
You can see a summary of the ten capabilities in the following box. The aim is to enhance the quality and authenticity of active learning by including the experiences of users of mental health services in the 2 day training course.
We advertised through the mainstream voluntary agencies initially, and asked for their support. As two social work academics have put it: To aid this, we organised to meet with a group of service users who had voiced a willingness to find out more about the training we planned to deliver.
NHS Ayrshire and Arran has made their 2 day training available to all staff working within mental health services. If it is to survive, mental health social work will need to define and communicate what is unique and valuable in its contribution to mental health services […] Stanley and Manthorpe,p.
Challenges There were obvious time constraints initially, to ensure a wide participation, and we are still addressing this. There will also be a positive affirmation of the development and training surrounding the 10 ESCs which will support the ongoing roll out across MHS.
Anyone can learn for free on OpenLearn but creating an account lets you set up a personal learning profile which tracks your course progress and gives you access to Statements of Participation and digital badges you earn along the way. It demonstrates a leadership modelling approach which recognises mental health and mental health services nurses as valued within our organisation.
Facilitating access to and delivering the best quality, evidence-based, value-based health and social care interventions to meet the needs and aspirations of service users and their families and carers.
The ten shared capabilities now form the basis for the education and training for all mental health professionals in England and Wales, regardless of their occupational group or discipline.
Bonnyrigg This free course is available to start right now. We organised a follow-up meeting and discussed how best to involve the service users in enhancing the training we planned to deliver.
In relation to the input by the trainers the feedback was also overwhelmingly positive. We are now in further discussion with this group to identify the supports they require to co-facilitate the training of the course.
A further issue relates to payment for involvement, and the impact for service users currently in receipt of benefits. Working positively with any tensions created by conflicts of interest or aspiration that may arise between the partners in care.
Personal Development and Learning. We are also in the process of identifying a wider group of participants, who will be involved in delivering the continuing roll-out of this training throughout NHS Forth Valley. We do need to consider broadening the inclusion beyond these groups.
It also underlines the organisations commitment to users of our services through sharing of values which are expected to run through the organisation. One important example of the demand for change in this direction can be found in the introduction in England of The Ten Essential Shared Capabilities: This includes working with the tension between promoting safety and positive risk taking, including assessing and dealing with possible risks for service users, carers, family members, and the wider public.
Empowering the person to decide the level of risk they are prepared to take with their health and safety. To date, their involvement is evaluating very well, and staff are identifying benefits in relation to enhanced reflective practice.10 Essential Shared Capabilities The Ten Essential Shared Capabilities (10ESC) Learning Materials The Ten Essential Shared Capabilities (ESC) project was established by the NIMHE National Workforce Programme.
The Ten Essential Shared Capabilities, developed in consultation with service users and carers together with practitioners, provide in one overarching statement, the essential capabilities required to achieve best practice for education and training of all staff who work in mental health services.
The 10 Essential Shared Capabilities (ESC) are a description of the core aspects of practice that support effective implementation and delivery of mental health care.
The ESC have been derived. The ten essential shared capabilities for mental health practice Working in Partnership. Developing and maintaining constructive working relationships with service users, carers, families, colleagues, lay people and wider community networks.
Training for mental health staff – actively involving users of mental health services to facilitate the delivery of 10 ESC training.
The aim is to enhance the quality and authenticity of active learning by including the experiences of users of mental health services in the 2 day training course. 10 Essential Shared Capabilities (10 ESC.
The aim of the 10 ESCs is to set out the shared capabilities that all staff working in mental health services should achieve as best practice. In addition, it is intended that they will enable service users.Download